When you’re looking for a roofing contractor for repairs or replacement, there are some key questions you should be asking. The roofing structure is the most important part of the home as it provides protection against the elements. Most homeowners fail to maintain the roof and will only start looking for help when the problem has gotten out of hand. You should start looking for a contractor as soon as you become a homeowner as you never know when there could be an emergency. There are some questions that will have to be asked before hiring the roofing company and we’re going to highlight some of them.
Do You Have a Physical Location?
There are con artists that have mastered the art of manipulating search results. They’re even willing to pay for fake reviews to reduce suspicion. Such dubious companies are not likely to have a physical location and will be operating from the back of their truck.
To avoid working with such companies, it is imperative to confirm that they have an office in your area. This is because there are a lot of things that could go wrong during a roof installation or repair. You want a company that is near and can easily get to your house in case of an emergency. Working with a company with no physical address will be risky because there is no way you can follow up in case there is an issue with the installation.
Are You Licensed?
You should never work with a roofing company that is not licensed since it is a requirement in most jurisdictions. A licensed contractor is a sign that they value professionalism. This is the basics one can do in their industry. It also means that they adhere to the strict building codes that are supposed to be followed during the repairs and installation.
Are You Insured?
Given the nature of roofing projects, having insurance is compulsory for a contractor. Accidents can happen and you don’t want to be liable in case of injuries. There is also a possibility of property damage because of the roofing project. That is why it is important to look for a roofing company that has both liability insurance and worker’s compensation insurance. If there is no workman’s compensation insurance, you will be responsible for the medical bills in case of an injury. You could also be exposing yourself to a lawsuit as the workers will be looking for someone to shoulder the blame. The insurance information provided should be verifiable before you decide to work with the roofing company.
Do you Use Subcontractors?
This can be a tricky situation you find yourself in if the roofing company uses subcontractors. There is no proper level of accountability as it will be like dealing with different entities at the same time. You should avoid working with a company using subcontractors as that will only complicate things even further. There could be loopholes in insurance coverage which leaves you exposed. You don’t want to be involved in misunderstandings with the subcontractors.
Do You Provide a Warranty?
A good roofing company should at least provide a guarantee on the workmanship. This is because they’re the ones who will be fully responsible for the repair or installation work. If the company can’t offer some form of warranty then there is no need for working with them. There should also be a warranty on the roofing materials used. You don’t want to end up with substandard products and workmanship when you’ve spent a lot of money on the project.
Can you Provide Homeowner Reference?
It is recommended that you reach out to a couple of references provided by the homeowner before making a decision. Ideally, you should be looking for homeowners who have just completed their roofing projects. Ask about how effective the C&D Staten Island Roofing | Roof Replacement project was and also the communication process. An old customer won’t have any skin in the game and will be honest with the assessment of the working relationship with the roofing contractor or company.
Will You Provide an Estimate?
Any roofing company worth their salt should be able to provide a free estimate. They will analyze the details of your project before coming up with the cost implications. You should be wary of a roofing company that charges to provide an estimate of the project. Don’t be afraid to ask a lot of questions in case you’re not sure about the details of the estimate.