You can keep your existing business phone number with a VoIP system. This is possible through a process called number porting.
Whether you want to set up an on-premise network or opt for a hosted solution, the initial steps are similar. First, you’ll need to examine your current communication needs. Evaluate what is done well and identify the areas that need improvement.
Internet Connection
Unlike traditional telephones, VoIP calls travel over the Internet instead of classic phone lines. This means you need a reliable Internet connection with plenty of bandwidth to support business calls.
Some providers provide an adapter that plugs into your router, while others require a computer or special telephony device resembling a regular desk phone. A few VoIP services also work on mobile devices that download the provider’s software app (a softphone).
Consider whether your team needs a hardware setup or if you can go wireless and use computers or smartphones for calling. Many employees will welcome the flexibility of a softphone, especially in today’s telecommuting culture. Also, ask your provider if they have integrations with third-party customer relationship management (CRM) and productivity systems.
Router
To get started with VoIP, you’ll need a router that is compatible with the system. The router will allow the VoIP adaptors to connect to your business internet network and ensure quality call service. It will also provide a stable connection that other devices in your office can’t easily disrupt.
Your router must have a high-speed internet connection to avoid poor call quality. It should also be wired so you can avoid the common problem of dropped calls. Additionally, you should test your internet connection speed to determine if it meets industry standards.
With VoIP, you can eliminate the cost of buying company cell phones and encourage employees to use their smartphones or tablets. This way, they can stay connected to your organization without revealing their personal phone numbers to strangers or having them show up on company expense reports. You may also consult this guide on how to create a VoIP phones [Ooma] to better comprehend the procedure. You may get a general concept of all the processes involved in creating VoIP phones from the information provided here.
Analog Telephone Adapter (ATA)
VoIP systems typically involve a server as the PBX system, though a networked computer can also serve the purpose. Once that is set up, you only need to hook up your VoIP phones.
Many standalone adapters come with one or more RJ-11 jacks to plug traditional telephone and fax instruments into and a USB connection to work with software (typically a softphone program). This kind of ATA turns an analog phone into a VoIP device, digitizing the data for transmission over the Internet.
Some ATAs also have FXS and FXO ports that are useful for businesses that need to retain landline access as a failsafe or for occasional digital faxing. With the right ATA, customers can use any corded or wireless device with their VoIP system, including rotary phones.
VoIP Phones
Many businesses use VoIP because of cheaper monthly bills and advanced features like video conferencing and chats. The best way to decide if VoIP is right for your organization is to identify your communication needs and understand how the system works. This will help you make the right choice later.
Most VoIP providers offer a range of hardware phones, from basic to advanced models. The phones are usually designed to look and feel like traditional business desk phones. In fact, from the outside, you wouldn’t be able to tell the difference between them and other hardware phone systems you’re already using. VoIP phones are also compatible with mobile devices, such as tablets and smartphones, which allows your employees to work from anywhere, anytime.
Software
If your company wants to invest in something other than VoIP hardware for every employee, a BYOD policy allows employees to download a VoIP app on their smartphones. The mobile phones will connect to the business’s VoIP system, allowing them to use features like enhanced 911, call routing, and more.
Most VoIP phones use PoE, a networking standard that allows them to be powered and connected to the network using a single Ethernet cable. Some even support expansion modules to add extra feature keys for executives.
Before selecting a VoIP provider, consider how much business calling your team will be doing and how many phone lines you anticipate needing. This will help you determine your business’s right plan size and features. Also, ensure your internet connection is fast enough for a reliable VoIP setup.
